Privacy Policy

ClinIQ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ClinIQ mobile application and website (the "Service").

Please read this Privacy Policy carefully. By using ClinIQ, you agree to the collection and use of information in accordance with this policy.

Personal Information

When you create an account, we collect:

• Email address
• Username
• Phone number
• Password (encrypted)
• Subscription, trial, and payment entitlement records

Usage Information

We automatically collect information about how you use ClinIQ:

• Study progress and performance analytics
• QBank answers and test results
• Time spent on materials
• Notes and highlights you create
• Device information and IP addresses
• Security, fraud-prevention, and account-sharing prevention events
• Notification tokens used for account and app notifications

Device Information

We collect device identifiers to enforce our 3-device limit policy and for security purposes. This includes device type, operating system, and unique device identifiers.

We use your information to:

• Operate your account and provide the Service
• Process subscriptions, trials, renewals, and payment entitlements
• Personalize your learning experience
• Generate AI-powered analytics and study recommendations
• Sync your data across your devices
• Send important account notifications
• Enforce subscription access, device limits, and our Terms of Service
• Prevent fraud, account sharing, abuse, and unauthorized access

Your data is stored securely using Google Firebase infrastructure with the following protections:

• All data is encrypted in transit using TLS/SSL
• Passwords are hashed using industry-standard algorithms
• eBooks are protected with advanced content protection technology
• Access to user data is strictly controlled and monitored
• Regular security audits and updates

While we implement strong security measures, no method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.

We do not sell or share student data with third parties for advertising, marketing, resale, or their own independent purposes. We use limited data only with service providers acting on our behalf to operate ClinIQ:

• Firebase/Google: Authentication, database, cloud storage, app integrity, crash diagnostics, and security infrastructure
• Apple, Google Play, RevenueCat, PayPal, and authorized payment processors: Payments, subscription entitlement verification, renewals, fraud prevention, and subscription enforcement
• Hosting and infrastructure providers: Secure hosting, logs, abuse prevention, and service reliability
• Legal authorities: Only when required by law or necessary to protect users, ClinIQ, or the Service

These providers may process data such as email, username, phone number, device identifiers, IP address, usage data, and subscription status only for account operation, security, fraud prevention, subscription enforcement, device-limit enforcement, preventing account sharing, support, and service delivery.

Our website uses cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Protect sessions and prevent abuse
• Maintain website reliability

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the website.

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Request your data in a portable format
• Objection: Object to certain data processing activities

To exercise these rights, please contact us at support@cliniqus.com. We will respond within 30 days.

We retain your personal data for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your personal data within 30 days, except for data we are required to keep for legal, tax, security, subscription enforcement, fraud-prevention, or audit purposes.

ClinIQ is not intended for users under 18 years of age without parental consent. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.