Refund Policy

Overview

At ClinIQ, we are committed to transparency and fairness. Because we offer a generous 2-day free trial with full access to all features — no credit card required — we do not offer refunds on any purchases. The free trial gives you the opportunity to fully evaluate ClinIQ before making a purchase decision.

No Refund Policy

All purchases made on ClinIQ are final and non-refundable. This applies to:

• All subscription plans: Monthly, Quarterly, Biannual, Yearly, and Lifetime.
• Activated subscription codes: Once a code has been activated, no refund will be issued.
• Unused subscription time: We do not issue refunds for remaining unused time on any plan.

Why We Don't Offer Refunds

We believe the best way to ensure customer satisfaction is by letting you try before you buy:

Since you have the opportunity to evaluate the full platform during the free trial, all subsequent purchases are considered final.

Exceptions

In rare circumstances, we may consider exceptions on a case-by-case basis:

• Duplicate purchases: If you accidentally purchased the same subscription twice, contact us immediately for a resolution.
• Technical impossibility: If a persistent, verified technical issue completely prevents you from accessing the service, and our support team is unable to resolve it.

These exceptions are reviewed on a case-by-case basis and are not guaranteed. Please contact our support team with your order details.

Payment Disputes

We encourage you to contact us directly before filing a dispute with PayPal or your bank. We are committed to resolving any issues fairly and promptly. Filing a chargeback without first contacting us may result in account suspension and may delay the resolution process.

Policy Changes

We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting on this page.

Contact Us

If you have any questions about our refund policy, please contact us: